Delete Your Account

Delete your account in the app

1. Open the BlueConnect Fun app and sign in.
2. Tap the Profile tab.
3. Tap Settings.
4. Tap Delete Account.
5. Read the message, then tap Delete Account to confirm.
6. Enter the verification code (OTP) that we send to your phone.

Your account is deleted and you are signed out.

Can't open the app?

Email support@blueconnect.ae from any address with the subject Delete my account. Include the phone number on your account. We will verify that the account is yours, then delete it and confirm by email within 7 days.

What we delete

• Your profile: name, username, photo, age, nationality, interests and occupation.
• Your posts, photos, videos, comments, likes and reviews.
• Your followers and following lists, event registrations and game history.
• Your phone number and sign-in data.

We delete or anonymise this data within 30 days. Backups are removed within 90 days.

What we may keep

• Prize-draw and campaign records, where the law requires them.
• Records of serious safety violations, to prevent the same person from coming back and to support law enforcement.
• Anonymous, aggregated statistics that cannot identify you.

Before you delete

Deleting your account is permanent. You cannot restore your account, content or prizes later. If you only want a break, you can sign out instead.